Your Questions Answered

Our FAQ Guide

Navigate through our detailed responses to common queries and gain a deeper understanding of our postoperative recovery services

Postoperative Nursing Care

Private Postoperative Nursing Care

Lymphatic Drainage Massages

Lymphatic Drainage Massage

IV Hydration

IV Hydration Therapy

Transportation

Private Transportation

    • What is postoperative care and why is it important?

      Postoperative care refers to the care you receive after undergoing a surgical procedure. It's an essential part of the recovery process designed to reduce the risk of complications such as infections, promote healing, and speed up recovery.


      The importance of postoperative care cannot be overstated for several reasons:


      1. Monitoring vital signs: After surgery, your body goes through a lot of stress. Regular monitoring of vital signs like heart rate, blood pressure, and temperature helps ensure your body is responding well to the surgery.
      2. Medication management: As per instructions from your healthcare provider, we assist with medication management. This ensures that the correct medicines are taken at the right times to aid recovery and manage any potential side effects.
      3. Wound care: Proper care of surgical wounds prevents infection and promotes faster healing.
      4. Physical therapy: Depending on the type of surgery, physical therapy might be required to regain strength, mobility, and function.
      5. Emotional support: Surgery can take a toll on emotional health. Postoperative care provides necessary emotional support to help patients cope with the recovery process.
      6. Education: Patients and caregivers need to be educated about postoperative care at home, including medication management, wound care, dietary changes, and when to seek medical attention.

      Remember, the goal of postoperative care is to help patients recover as quickly and comfortably as possible while minimizing the risk of complications.

    • What specific postoperative care services do you offer?

      At Prestige Post-Op Care Miami, we specialize in providing private postoperative care directly to your home, hotel, or Airbnb. Our comprehensive services include lymphatic drainage massage, IV hydration therapy, and transportation services. 


      We have packages that include:


      • Transportation from surgery

      • Transportation to & from 1 follow-up appointment

      • Medication drop off & pick up

      • Medication log & reminder (please note we cannot prescribe medication)

      • Drainage assistance

      • Bathroom assistance

      • Feeding assistance

      • Light meal prep

      • Range of motion (walking)

      • Vital checks

      • Bathing assistance

      • Proper positioning

      • Faja assistance

      • Light cleaning

      • Emotional support

      • Light laundry (W&D must be in unit)(faja, compression socks, surgical garment, Ace Bandage, Binder, Robe, and Night Gown)


      Our goal is to ensure a smooth recovery process for our clients by providing personalized, professional, and compassionate care.

    • Do you provide services in my area?

      We provide services in both Miami-Dade County and Broward County. 


      Our services cover Miami-Dade and Broward County. Each package includes 10 miles of travel. However, exceeding these 10 miles will incur a travel fee of $2 per mile each way. Please note that we do not travel outside of our parameters, including locations like South Beach, Miami Beach, Homestead, Brickell, Cutler Bay, Cutler Ridge, among others.

    • What is the process of booking your postoperative care services?

      You can book our services by filling out the contact form on our website. Once we receive your information, one of our representatives will reach out to you to coordinate care and discuss pricing for your recovery journey. A deposit of 35% is required at the time of booking.

    • What forms of payment do you accept for your services?

      We accept payments through Zelle and CashApp for your convenience.

    • What is your booking policy?

      Once care is coordinated, our policy requires a 35% deposit to secure your care. The remaining balance is due 14 days prior to the service date. This ensures we can provide the highest quality of personalized postoperative care for your recovery journey.

    • What is your refund policy if I decide to cancel my booking?

      We do not provide refunds; however, deposits can be transferred for future services for up to 1 year.

    • Can my deposits be transferred if I choose to reschedule my service date?

      Yes, we understand that plans can change. You can reschedule your booking up to three times. The first rescheduling is free of charge, but the second and third rescheduling will incur a fee of $50 each. Please note that after the third rescheduling, you'll lose your deposit. We encourage you to finalize your dates to avoid any such inconvenience.

    • How long can my deposit be held if I choose to reschedule my service?

      Your deposit can be held and transferred for up to 1 year.

    • How can I contact your team for any queries or issues?

      You can reach out to us via phone at (954) 515-2350. We're here to address any questions or concerns you may have regarding our postoperative care services.

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